FAQ'S
We understand you may have some questions bout orders, or how our delivery works. Please read through the below before contacting us, as you may find the answer you need in this section. If your question remains unanswered after reading through these, please feel free to get in touch with us by using the Contact Us Option in our menu.
DELIVERY
Can I Collect my Order?
Yes, local collection is available from Cwmbran, South Wales.
What couriers do you use?
We use Royal Mail
Do you ship overseas?
No UK Shipping only at present.
Can I pay for express delivery?
Yes absolutely, please contact us if you need a particular shipping service.
OTHER
Can Crystals be Returned
Crystals are non-returnable. Please consider this prior to purchasing
Do you accommodate for Wholesale orders?
Wholesale information can be found in he Wholesale section of our website. If unsure please contact us.